What do you mean it's fooling you with a download button? Can you include a screenshot.

That's not supposed to be like that. You should be able to edit My Account without admin access. WHat's the error you're getting in the browser console?

PS: You can create groups in the address book tree and drag contacts in it.

No, you can simply change the status from trial to ignore.

Thanks. That gives me a hint. Please retry with the next release 6.4.41.

Hi Jenny,

We were closed in the weekend. I wil look into your problem and report back to you in the support system.

This error has been fixed a while ago. Please upgrade to the latest version.

The PHP version is fine. Do you get any errors on your server log or in the browser console?

Which version are you using?

Please contact our partner about this who can support you with this:

https://recruity.com

Are you on the latest 6.2? I recall fixing an issue related to this a while back. Possibly it was fixed in 6.3+ only.

It comes with 2.4.4 now. I will look into implementing 2.5 soon.

That could only be done by writing a custom module that adds a click handler dynamically. We could provide this for you for 90 euro.

I suppose you're using 6.3 and not 6.4 looking at the url?

Does the user has any writable address book or perhaps an invalid default address book set in my account?

You can upgrade to 6.4 to fix this. But this looks like a bug that we need to fix in 6.3 too. But maybe you can fix it by settings default address book in your settings.

This might be due to an incorrect URL setting in System Settings -> General.