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by Riaz
Tue Jan 10, 2012 1:38 pm
Forum: GroupOffice main discussion
Topic: Ticket module - can't assign to responsible person
Replies: 2
Views: 2445

Ticket module - can't assign to responsible person

Morning, I'm testing the ticket module in online GO package: http://dlgp.trials.group-office.com/index.php I have added 3 persons to ticket module with 'use' and 'manage' permission. However, when adding a new ticket, I see only the name of the logged in person at 'responsible'. Is it not possible t...
by Riaz
Thu Jan 05, 2012 12:58 pm
Forum: GroupOffice main discussion
Topic: Error in sharing folders
Replies: 10
Views: 5346

Re: Error in sharing folders

An additional workaround could be to automatically refresh the file manager when logging in (at the time of loading the modules). At this time, if a user logs off and again on, the file manager is not automatically refreshed.

Riaz
by Riaz
Thu Jan 05, 2012 10:51 am
Forum: GroupOffice main discussion
Topic: Error in sharing folders
Replies: 10
Views: 5346

Re: Error in sharing folders

Hi Eagle, The "refresh" solution indeed works. However, every time a share is made, all users should be notified about the share in order to refresh there file manager. Merijn, in addition to look into the 'cache' issue, it might be handy that users / group members can get a notification that a new ...
by Riaz
Thu Jan 05, 2012 12:09 am
Forum: GroupOffice main discussion
Topic: Error in sharing folders
Replies: 10
Views: 5346

Re: Error in sharing folders

Dear Eagle, thanks for your reply. Current situation: Bas has shared "ICT werkmap-Riaz" with Fernando. Fernando has shared "WAN" with Bas. Iris has shared "Iris-shared" with group PIU. All users belong to group PIU (and all have password 123, for your convenience). When logging in with user Bas and ...
by Riaz
Wed Jan 04, 2012 9:54 pm
Forum: GroupOffice main discussion
Topic: Error in sharing folders
Replies: 10
Views: 5346

Re: Error in sharing folders

I have tried the procedure in the Group-Office demo, made a trial at http://dlgp.trials.group-office.com/ The same error occurs here. Procedure was as follows: - import 10 users - add all users to group, named 'PIU' - user A makes a shared folder, which shows up at other users (fine) - user B makes ...
by Riaz
Wed Jan 04, 2012 9:11 pm
Forum: GroupOffice main discussion
Topic: Error in sharing folders
Replies: 10
Views: 5346

Re: Error in sharing folders

So at clean install everything works fine, also sharing folders, which can be seen by other members of the same group. However, as soon as a user (let's say User A) has some documents uploaded, after that he can't see new shares of other users any longer....... and if a user removes a share, the sha...
by Riaz
Wed Jan 04, 2012 10:43 am
Forum: GroupOffice main discussion
Topic: Error in sharing folders
Replies: 10
Views: 5346

Re: Error in sharing folders

I have just done the database check, no success. Sharing calendars and address lists works fine. The problem occurs only when sharing file directories. When making a new share, it doesn't show up at other users, and when removing an existing share, it still shows up in the "shared" map of other user...
by Riaz
Wed Jan 04, 2012 2:09 am
Forum: GroupOffice main discussion
Topic: Error in sharing folders
Replies: 10
Views: 5346

Error in sharing folders

Dear all, I have an error with sharing folders. I use the GO community edition. When sharing a folder, some other users in the same group cannot see the share. And when removing a share, the shared folder is still shown in the profile of other users, and when clicking on the share, they get message ...

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