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by jhsdurham
Wed Sep 10, 2014 3:27 pm
Forum: General help
Topic: BB Z10 - How to Sync?
Replies: 5
Views: 2838

Re: BB Z10 - How to Sync?

I found another log with some data on the connection. It seems the device sees a calendar event (we dont sync email.. yet) But I see an error about Shared Memory library. Searching for that on google it mentions a Mapi Extension for the server but there is nothing that I can find for a windows serve...
by jhsdurham
Wed Sep 10, 2014 12:45 pm
Forum: General help
Topic: BB Z10 - How to Sync?
Replies: 5
Views: 2838

Re: BB Z10 - How to Sync?

Yeah I tried that and no go.. so that's why I asked. I saw someone else post that they had it working and suddenly it stopped working for them recently. When I tried ActiveSync setup, nothing appears on the Z10 device calendar. The log has only this, indicating a successful connection. 76.75.253.33 ...
by jhsdurham
Tue Sep 09, 2014 7:47 pm
Forum: General help
Topic: BB Z10 - How to Sync?
Replies: 5
Views: 2838

BB Z10 - How to Sync?

Is there somewhere to explain the configuration steps to get a BB Z10 to sync? The Wiki refers to the Funambol method. I didn't think that was supposed to be the way it gets done with BB os 10 devices.
by jhsdurham
Sun Jun 29, 2014 12:49 am
Forum: General help
Topic: GO showing WRONG Calendar at login!
Replies: 6
Views: 2679

Re: GO showing WRONG Calendar at login!

We're disappointed to see no reply, and no action on this. After paying for the software the past 2 years, and providing any tech support info to others as much as we can for solutions we encounter, this issue of corrupt display and fail to sync that has gone on for months is just too much. We're go...
by jhsdurham
Tue Jun 24, 2014 12:19 pm
Forum: General help
Topic: GO showing WRONG Calendar at login!
Replies: 6
Views: 2679

Re: GO showing WRONG Calendar at login!

Problem continues.. people getting ticked off at all the mistakes cropping up. My own login consistently starts me off at another guy's calendar view. Some people it doesn't seem to affect at all and they do get their own calendar at login. Anyone else seeing this with GO v5.0.65 ?
by jhsdurham
Thu Jun 19, 2014 4:57 pm
Forum: General help
Topic: GO, Funambol - repeating events cause sync fail
Replies: 1
Views: 1022

Re: GO, Funambol - repeating events cause sync fail

Correction... 6 months out repeating does not work (consistently).
by jhsdurham
Thu Jun 19, 2014 3:36 pm
Forum: General help
Topic: GO, Funambol - repeating events cause sync fail
Replies: 1
Views: 1022

GO, Funambol - repeating events cause sync fail

GO v 5.0.65 Funambol for Blackberry device (BB9900) Events setup to repeat forever in GO cause sync to fail with Blackberry devices. Create an event in the desktop that repeats forever (ie: every Tuesday from 12pm-1pm). The BB device will fail to sync. Delete the event, and the device can sync again...
by jhsdurham
Wed Jun 18, 2014 7:20 pm
Forum: General help
Topic: GO showing WRONG Calendar at login!
Replies: 6
Views: 2679

Re: GO showing WRONG Calendar at login!

Still seeing this myself, and more users are now reporting it - 18 out of 65 users now. It's spreading.

I've now also tried a full mysqldump and re-import to clean up tables and indexes, no difference. This isn't table corruption, this must be something wrong in the .65 code.
by jhsdurham
Wed Jun 18, 2014 4:31 am
Forum: General help
Topic: GO showing WRONG Calendar at login!
Replies: 6
Views: 2679

GO showing WRONG Calendar at login!

GO v 5.0.65 Web browsers - any (Firefox, Chrome, IE) I got my first report of this yesterday afternoon. A manager logged in to GO with her name, but noticed that GO actually started her off at another person's calendar. It shows HER name as the Logged in As, but someone elses calendar is checkmarked...
by jhsdurham
Tue Jun 17, 2014 4:06 pm
Forum: General help
Topic: Funambol / GO fail to complete sync
Replies: 1
Views: 1254

Funambol / GO fail to complete sync

This continues to be a big problem for users trying to sync their calendar on BB devices. With 3 of them we have no completely given up and told them they have to use a web browser on a computer because their phone will never sync anymore. I see this error in our PHP log all the time, since many man...
by jhsdurham
Sun May 18, 2014 11:44 pm
Forum: General help
Topic: BB9900 Failure to Sync - Help Desk can't fix
Replies: 2
Views: 1589

Re: BB9900 Failure to Sync - Help Desk can't fix

In the raw data table of events, I found this in the rrule column for an event. RRULE:FREQ=WEEKLY;BYDAY=FR;UNTIL=20140531T235900 This event does appear on the phone. It does not appear on the Web Browser view of the user. This is the full row of data for the record beginning with the ID column, comm...
by jhsdurham
Sun May 18, 2014 8:23 pm
Forum: General help
Topic: BB9900 Failure to Sync - Help Desk can't fix
Replies: 2
Views: 1589

BB9900 Failure to Sync - Help Desk can't fix

I've been struggling with a problem for 2 months now. I'm a paid user, but the Help Desk has been unable to provide a solution, so I'm hoping someone in the community has experienced and resolved this. We have a user who's Blackberry 9900 device running the latest build of 7.1 OS, will not sync. It ...
by jhsdurham
Fri Mar 21, 2014 2:58 am
Forum: GroupOffice main discussion
Topic: Can Blackberry E-mail sync with GO?
Replies: 6
Views: 2958

Re: Can Blackberry E-mail sync with GO?

Hi, I've already been using funambol to create the sync for the calendar events. But I see no options anywhere inside funambol for telling it to sync e-mail. It has options for pictures, contacts, files, etc.. but not mail. Any other suggestions? Or is it some weird thing of "choose contacts" and it...
by jhsdurham
Sat Mar 08, 2014 6:17 pm
Forum: General help
Topic: SOLVED Adnroid and Z-Push 2.1 Sync steps
Replies: 6
Views: 6172

Re: SOLVED Adnroid and Z-Push 2.1 Sync steps

Update - still running well with the above edits. Although z-push 2.1 might be a posix based design, I have no had any other errors or problems with Sync working for Android devices since commenting out that one reference in the z-push code. That was the only segment that caused errors to appear in ...
by jhsdurham
Sat Mar 08, 2014 5:29 pm
Forum: GroupOffice main discussion
Topic: Can Blackberry E-mail sync with GO?
Replies: 6
Views: 2958

Re: Can Blackberry E-mail sync with GO?

How about earlier devices though... like Blackberry Bold 9900 or Blackberry Curve 9300? That's the phones we have, and are stuck with for at least a year more before our contract allows for a cost-free upgrade. And if it's Active Sync, is there a need to download an extra app for this to work (such ...