Unable to create new users

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bgtelritept
Posts: 2
Joined: Thu Feb 02, 2012 7:46 pm

Unable to create new users

Postby bgtelritept » Thu May 24, 2012 2:52 pm

When we try to create a new user we get the following error message:
"There have been three login failures detected. In order to login you need to enter the security code"

The issue is this was the first attempt at creating this new user. We are logged in as an admin.
There is no field to enter in this security code and we can't create any new users until this is cleared.
The system is not allowing us to bring up the 'Blacklisted" module where we could go in and clear out the
IP addresses on the blacklist as well.

We are currently using version 3.7.46

Thank You,

Bryan
mschering
Site Admin
Site Admin
Posts: 8333
Joined: Tue Apr 20, 2004 1:06 pm
Location: The Netherlands - Den Bosch
Contact:

Re: Unable to create new users

Postby mschering » Thu May 24, 2012 3:43 pm

Best regards,

Merijn Schering
Intermesh

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