Unable to create new users

Talk about anything that doesn't fit in the other catagories :) (and of course is about Group-Office)

Moderator: Developers

Posts: 2
Joined: Thu Feb 02, 2012 7:46 pm

Unable to create new users

Postby bgtelritept » Thu May 24, 2012 2:52 pm

When we try to create a new user we get the following error message:
"There have been three login failures detected. In order to login you need to enter the security code"

The issue is this was the first attempt at creating this new user. We are logged in as an admin.
There is no field to enter in this security code and we can't create any new users until this is cleared.
The system is not allowing us to bring up the 'Blacklisted" module where we could go in and clear out the
IP addresses on the blacklist as well.

We are currently using version 3.7.46

Thank You,

Site Admin
Site Admin
Posts: 8354
Joined: Tue Apr 20, 2004 1:06 pm
Location: The Netherlands - Den Bosch

Re: Unable to create new users

Postby mschering » Thu May 24, 2012 3:43 pm

Best regards,

Merijn Schering

Who is online

Users browsing this forum: No registered users and 6 guests