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JsonStore load exception error in Modules

Posted: Sat Dec 13, 2014 7:51 pm
by tushar
I get this error when I click on Modules:

An error occurred on the webserver. Contact your system administrator and supply the detailed error.

JsonStore load exception occurred

My goffice is hosted on Arvixe web hosting. I installed the community version using Softaculous. I then bought the pro license and put the text file in my /goffice directory. I also updated ioncube. When I login to group-office I do not get the synchronization tab in settings. If I click on modules I get the above error. Please help me get it working correctly.

Tushar

Re: JsonStore load exception error in Modules

Posted: Mon Dec 15, 2014 8:50 am
by mschering
Check the error.log file in the group-office files directory for errors.

Re: JsonStore load exception error in Modules

Posted: Fri Jan 09, 2015 9:31 am
by john3v
I have same problem after upgrade to 6.11.1/6.11.13

When I press "delete" for any task (in Tasks module) i have that message.

Log:
PHP Fatal error: Call to undefined method GO\Base\View\JsonView::renderload() in /usr/share/groupoffice/go/base/view/JsonView.php on line 10
User: admin Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Dragon/36.1.1.21 Chrome/36.0.1985.97 Safari/537.36 IP: 10.0.0.1
Query: r=export/load&security_token=Cq2Bj4NQrdZW9GleKfh6
Backtrace:
GO::shutdown in file unknown on line unknown

Re: JsonStore load exception error in Modules

Posted: Sat Jan 10, 2015 10:05 pm
by Eleazar
I have this error when i try delete task https://www.group-office.com/forum/view ... 376#p35376

Re: JsonStore load exception error in Modules

Posted: Tue Jan 13, 2015 11:23 am
by john3v
After "delete" on some task again I receive Json blabla
error log:
[20150109 10:39:33] PHP Fatal error: Call to undefined method GO\Base\View\JsonView::renderload() in /usr/share/groupoffice/go/base/view/JsonView.php on line 10
User: admin Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Dragon/36.1.1.21 Chrome/36.0.1985.97 Safari/537.36 IP: 10.0.0.1
Query: r=export/load&security_token=Cq2Bj4NQrdZW9GleKfh6
Backtrace:
GO::shutdown in file unknown on line unknown
same error after update to 6.1.14

Re: JsonStore load exception error in Modules

Posted: Tue Jan 13, 2015 11:47 am
by fischli
There is already a support ticket to this bug. If you are using the pro version of group-office, you are still able to delete tasks. This bug will trigger on the community version only (without ioncube loader).

Bugreport on sf
https://sourceforge.net/p/group-office/bugs/1629/

Re: JsonStore load exception error in Modules

Posted: Mon Feb 09, 2015 7:41 pm
by mschering
This has been fixed a while ago.

Re: JsonStore load exception error in Modules

Posted: Mon Feb 16, 2015 3:01 pm
by zefat
@Merijn.

I still have the isseu of "JsonStore load exception occurred" when loading "Module".

This was on a PHP 5.3 and now also on a PHP 5.4 server.

Where does this error come from and how to fix it ?

Regards,

bert

Re: JsonStore load exception error in Modules

Posted: Fri Feb 20, 2015 9:53 am
by mschering
This JsonStore load exception error can be anything. You need to look at the log file for the detailed error and post it here. Or perhaps in a new topic.

Re: JsonStore load exception error in Modules

Posted: Thu Feb 26, 2015 8:29 am
by john3v
Update:
updated to ver 6.1.16 and problem still exist
JsonStore load exception occurred
After I press "Delete" on some task.

At error log - nothning :shock:

Re: JsonStore load exception error in Modules

Posted: Sun Mar 01, 2015 4:21 pm
by mschering
Why 6.1.16? As 6.1.22 is out?

Re: JsonStore load exception error in Modules

Posted: Wed Mar 04, 2015 11:45 am
by john3v
I wondered too.
But what I read in /etc/apt/sources.list after upgrade to trusty.
# deb http://repos.groupoffice.eu/ sixone main # disabled after upgrade to trusty
And now after editing that row, I have new version of G.O. 6.1.23 with no problems as described earlier.
Thanks!

Re: JsonStore load exception error in Modules

Posted: Tue Feb 05, 2019 2:39 am
by jamesnw
I got the same error:
An error occurred on the webserver. Contact your system administrator and supply the detailed error.
JsonStore load exception occurred
For those looking to install the latest version og Group Office, including PHP 7, on a Windows PC, the solution for me was to:

1. View the error log (under {files loc}/log/debug.log), and notice this line:
[158ms][go\core\ErrorHandler:69] Error in C:\inetpub\wwwroot\...\go\core\fs\File.php at line 210: Call to undefined function go\core\fs\mime_content_type()
(debugging must be enabled in config.php first)

2. Edit PHP.ini and add the missing extension: "extension=php_fileinfo.dll" in the [ExtensionList] section.