READ this before you ask for help

Having trouble installing Group-Office? No worries. Help is on the way.

Moderator: Developers

mschering
Site Admin
Site Admin
Posts: 8154
Joined: Tue Apr 20, 2004 1:06 pm
Location: The Netherlands - Den Bosch
Contact:

READ this before you ask for help

Postby mschering » Wed Nov 26, 2008 1:45 pm

A lot of people ask for help and they don't give enough information to us to help them. Don't ask for help without an error report. You must enable log_errors=on and get the PHP error from the apache error log. Just posting: "An error occurred on the webserver and supplied invalid JSON data. Contact your system administrator or check the webserver error log." is not enough. When this happens, an error on the webserver occurred and you should look in the apache error log to find it.

Also tell us which Group-Office version, server os and PHP version you are using.

BUG REPORTS
Please don't post bugs here. Use the Sourceforge bug tracker here:

http://sourceforge.net/tracker2/?func=a ... tid=547651
Best regards,

Merijn Schering
Intermesh
User avatar
dkittell
Site Admin
Site Admin
Posts: 808
Joined: Tue May 25, 2004 10:32 pm
Location: Michigan, USA
Contact:

Re: READ this before you ask for help

Postby dkittell » Tue Jun 09, 2009 3:14 pm

Also before asking for help on installation please visit http://www.group-office.com/wiki/Installation

We have been adding useful tips to make installing Group-Office easier.
David Kittell
Owner / Developer
Kittell.net

Return to “Installation”

Who is online

Users browsing this forum: No registered users and 1 guest

cron