Unable to connect to external mail server

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Sam
Posts: 9
Joined: Tue Mar 04, 2014 4:59 pm

Unable to connect to external mail server

Postby Sam » Tue Jun 14, 2016 2:00 pm

Hi,

We are trying to set up basic Group-Office (no mail server) on a Debian 7 system (as a virtual machine) via the repositories. Installation went fine but ee cannot get email to work, so far. Group-Office is running on the local network.

Group-Office reports that it cannot connect to the external server (please check the Internet connection). I can ping the mail server from the virtual machine so I am missing something. The error log includes the following (user and token value removed):
[20160613 18:08:49] PHP Fatal error: Class 'GO\Base\Util\String' not found in /usr/share/groupoffice/go/base/util/Crypt.php on line 193
Query: r=email/account/submit&security_token=
Backtrace:
GO::shutdown in file unknown on line unknown

Anyone have a suggestion on how to address the problem? Thank you!
Sam
Posts: 9
Joined: Tue Mar 04, 2014 4:59 pm

Re: Unable to connect to external mail server

Postby Sam » Thu Jun 16, 2016 11:14 am

Is it possible to get some guidance as to whether this is a bug or an unexpected email configuration expectation? There are errors in the log, and it would be helpful to know if we can address them or not.
mcharvat
Posts: 59
Joined: Thu Jul 03, 2014 10:36 pm
Contact:

Re: Unable to connect to external mail server

Postby mcharvat » Fri Jul 29, 2016 12:19 pm

Upgrade to latest version 6.1.100 or 6.2.14.

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