Periodically "An error occured on the webserver"

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Periodically "An error occured on the webserver"

Postby Mr.Magoo » Thu Sep 24, 2009 1:41 pm

Normaly, I have Group-Office constantly open in a tab in my webbrowser,
mostly in the Email section. Lately, I get periodically errors saying:

Code: Select all

    An error occured on the webserver. Contact your system administrator 
    and supply the detailed error.
See the schreenshot:
AnErrorOccuredOnTheWebserver.jpg (22.6 KiB) Viewed 1508 times
Now comes the good part: there is no detailed error. There is only the green
Close box. This error occurs nearly everyday after a varying amount of time.

I have the distinct impression that this has something to do with connectivity.
I assume that periodically my email accounts are checked for new mail. I have
4 email accounts setup, but the mailservers are all on well-connected hosts
with one host beeing only 1 hop away, and the other 3 hosts each 10 hops.

Is there some setting I can change to investigate this problem? For instance
how often the mailservers are checked for new mail?

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Re: Periodically "An error occured on the webserver"

Postby mschering » Mon Oct 05, 2009 7:34 am

The interval is hardcoded on 5 minutes. You can customize it in modules/email/EmailClient.js. You need to set debug=true in config.php to test changes in the source files.
Best regards,

Merijn Schering

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