Periodically "An error occured on the webserver"

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Mr.Magoo
Posts: 38
Joined: Thu May 14, 2009 5:45 pm

Periodically "An error occured on the webserver"

Postby Mr.Magoo » Thu Sep 24, 2009 1:41 pm

Normaly, I have Group-Office constantly open in a tab in my webbrowser,
mostly in the Email section. Lately, I get periodically errors saying:

Code: Select all

    Error
    An error occured on the webserver. Contact your system administrator 
    and supply the detailed error.
See the schreenshot:
AnErrorOccuredOnTheWebserver.jpg
AnErrorOccuredOnTheWebserver.jpg (22.6 KiB) Viewed 1405 times
Now comes the good part: there is no detailed error. There is only the green
Close box. This error occurs nearly everyday after a varying amount of time.

I have the distinct impression that this has something to do with connectivity.
I assume that periodically my email accounts are checked for new mail. I have
4 email accounts setup, but the mailservers are all on well-connected hosts
with one host beeing only 1 hop away, and the other 3 hosts each 10 hops.

Is there some setting I can change to investigate this problem? For instance
how often the mailservers are checked for new mail?

Mr.Magoo
"People, let's do it to them, before they do it to us!”
...Hillstreet Blues
mschering
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Re: Periodically "An error occured on the webserver"

Postby mschering » Mon Oct 05, 2009 7:34 am

The interval is hardcoded on 5 minutes. You can customize it in modules/email/EmailClient.js. You need to set debug=true in config.php to test changes in the source files.
Best regards,

Merijn Schering
Intermesh

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