Help Desk module its done

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wolfgangw
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Re: Help Desk module its done

Postby wolfgangw » Sun Jan 31, 2010 9:45 am

Intermesh wrote:Sorry, it's a pro feature.


Do you talk about the ticket-system?
mschering
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Re: Help Desk module its done

Postby mschering » Sun Jan 31, 2010 11:02 am

Yes
Best regards,

Merijn Schering
Intermesh
editltd
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Re: Help Desk module its done

Postby editltd » Wed Mar 03, 2010 2:53 pm

Hello, I am a user of the professional system, I have a couple of issues, first of all is there any way of customising the ticket form - front end view i.e, add/remove certain fields etc? also, I have tried to make the url via a sub domain and I am getting licence errors can you please assist with this?

Regards,

editltd
mschering
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Re: Help Desk module its done

Postby mschering » Fri Mar 05, 2010 1:37 pm

Please have a look here:

http://www.group-office.com/wiki/Tickets


The license only allows one domain to be used. We can add the subdomain if you are using it for the same Group-Office installation. Please send us an e-mail with the subdomain in that case.
Best regards,



Merijn Schering

Intermesh
dnaranjor
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Re: Help Desk module its done

Postby dnaranjor » Fri Mar 26, 2010 8:43 pm

Nice work, Carlos. Is this module definitively into the modules pool in Group-Office yet? Is it even ported to english?
tomale
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Joined: Tue Jul 13, 2010 5:09 am

Re: Help Desk module its done

Postby tomale » Tue Jul 13, 2010 6:53 am

Is there any update on this?
The module is simply not showing up in the latest release from the free version of groupoffice.
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dkittell
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Re: Help Desk module its done

Postby dkittell » Thu Jul 15, 2010 2:30 pm

I can't speak for Intermesh on this but I don't think this will be released with GO as they have their own in the Pro version. I looked at the version from Intermesh and it is really nice, I plan to try this one out as well.
David Kittell
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Kittell.net
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dkittell
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Re: Help Desk module its done

Postby dkittell » Mon Aug 16, 2010 7:49 pm

Best as I can tell this will not work with the latest version of GO Community and I am unsure if the developer of this module is still responding to messages on here.
David Kittell
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Kittell.net

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