JsonStore load exception occurred (2017-06-06)

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JsonStore load exception occurred (2017-06-06)

Postby jono@wellscan.ca » Wed Jun 07, 2017 3:50 am

I wonder if there is anyone who can interpret the error message that I am getting when I access EMail within Group Office.
Very frustrating. I have tried a fair number of the suggestions listed on this forum, but it appears to me that this is a very general message and the issue could really be anything.

My error messages and debug file looks like this;
An error occurred on the webserver. Contact your system administrator and supply the detailed error.
JsonStore load exception occurred

[me@domain] [20170606 19:44:52] PHP Fatal error: Call to undefined function GO\Base\Util\iconv() in /home/cp4wellscan/systems.wellscan.ca/apps/go/base/util/StringHelper.php on line 293
[me@domain] User: me@domain Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0 IP: 999.99.999.99
[me@domain] Query: r=email/message/store&security_token=nqBrdZHmxafhFE6vDMVN
[me@domain] Backtrace:
[me@domain] GO::shutdown in file unknown on line unknown

Version: 6.2.40
Copyright (c) 2003-2017, Intermesh B.V.
All rights reserved.

Any insight as to the meaning of all of this, would be most appreciated.
Posts: 77
Joined: Thu Jul 03, 2014 10:36 pm

Re: JsonStore load exception occurred (2017-06-06)

Postby mcharvat » Tue Jan 30, 2018 5:38 pm

Solution is upgrade to latest version where the bug is fixed.
IT Analyst, Independent seasoned Group-Office developer, Educator of web applications

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