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Features

From Group-Office Groupware and CRM Documentation
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This page lists all available end user features for Group-Office version 4.2. You may also be interested in the full changelog.

Core

Addressbook

Billing

  • Create quotes,orders and invoices
  • PDF and Open Document templates for quotes, orders and invoices
  • Product catalog
  • Various export and reporting options and custom exports
  • MT940 bank import (at the moment only for Dutch banks but implementing other parsers is possible)
  • Extendable with custom fields
  • Status history
  • Automatic tasks and reminders
  • Keep track of purchase invoices
  • Recurring invoices

Bookmarks

  • Share bookmarks
  • Configure them as module so it integrates with Group-Office

Calendar

E-mail

Files

File search

Mailserver

  • Full postfix and dovecot integration
  • Managesieve filtering
  • Domain and mailbox management
  • Automatically create mailboxes for new Group-Office users
  • Group-Office password synchronization

Notes

Projects

  • Advanced time tracking
  • Archive all related items with projects
  • Project templates for different types of project items
  • Extendable with custom fields
  • Expenses
  • Create invoices from projects
  • Reporting tools
  • Document templates for MS Word and OpenDocument format

Scanbox

  • Scans folder for incoming documents through WebDAV, FTP or other means
  • Save scanned documents
  • E-mail scanned documents
  • Link scanned documents

Site CMS

  • Integrate web pages with Group-Office
  • Manage site content

Start page

  • Announcements
  • RSS Feed reader
  • Latest edited documents
  • Appointments
  • Email
  • Tasks
  • Projects
  • Quick note

Tasks

Tickets

  • Create tickets through customizable web form
  • Auto import tickets from IMAP mailbox
  • Easy delegation of tickets
  • Advanced ticket type permissions
  • Extendable with custom fields
  • E-mail templates for keeping customers up to date with the ticket status
  • Keep track of support fees

Workflow