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Difference between revisions of "Troubleshooting"

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(New page: === Troubleshooting === == General insstructions == 1. Make sure error logging is enabled in php.ini (add log_errors=on to /etc/../php.ini) 2. Make sure Group-Office logging is ena...)
 
(General insstructions)
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=== Troubleshooting ===
 
=== Troubleshooting ===
  
== General insstructions ==
+
== General instructions ==
  
 
   1. Make sure error logging is enabled in php.ini (add log_errors=on to /etc/../php.ini)
 
   1. Make sure error logging is enabled in php.ini (add log_errors=on to /etc/../php.ini)

Revision as of 09:12, 24 September 2008

Troubleshooting

General instructions

  1. Make sure error logging is enabled in php.ini (add log_errors=on to /etc/../php.ini)
  2. Make sure Group-Office logging is enabled in config.php ( set $config['log']=true;)
  3. Check the Apache error logs. They are the most important for problem solving!
  4. Search this site
  5. Search the forums
  6. If you have a support contact send a good description of the problem and relevant error messages to Intermesh.